This policy was last updated on 22nd September 2023

Overview

At Purple Dreams, we are committed to providing high-quality digital products, recorded courses, community access, and mentorship to our customers. Our goal is to ensure that you find value in our offerings. Please read this policy carefully to understand your rights and obligations regarding returns and refunds.

Digital Products and Services

Recorded Courses, Community Access, and Mentorship

When you purchase our digital products, you gain access to recorded courses, community resources, and mentorship. We believe in the quality and value of our content, but if you are not satisfied, you can request a refund within 30 days of your purchase.

Refund Eligibility

Refunds may be considered under the following conditions:

  • You find that the digital content, community access, or mentorship does not provide value.
  • Your refund request is made within 30 days of the purchase date.

However, please note that if you have consumed a significant portion of the content or extensively used the digital resources, your refund request may be denied. Our decision will be based on the extent of content accessed and resources utilized.

Requesting a Refund

To request a refund, please contact our support team staff inside the community within 30 days of your purchase. Include your order number, the reason for the refund request, and any relevant details. We will review your request and respond within 3-5 business days.

Non-Refundable Conditions

The following conditions make items non-refundable:

  • Significant consumption of recorded courses.
  • Extensive use of community resources and mentorship.

Technical Issues

If you experience any technical issues accessing your purchased content, please contact our support team, and we will assist you promptly to resolve the issue.

Changes to This Policy

Purple Dreams reserves the right to modify this returns and refund policy at any time. Changes will be posted on this page, and the date of the latest update will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about our refund procedures.

Contact Us

If you have any questions or concerns about our returns and refund policy, please contact us at yuvraj(at)yuvrajwadhwani.com

This policy ensures transparency and fairness for both parties. Thank you for choosing Purple Dreams for your video editing education.